Thank you for visiting BMC. Everything we do – every order, every delivery, every service, every offering – centers around the satisfaction of our customers, and making our customers more efficient at what they do.
This is a new BMC, and reflects a return to the core of what we have done best over the years. Our brand marks our future as we go forward operating as a single company with the mission “Customer First”. In a market with lots of noise, we pride ourselves on being the leading provider of lumber and building materials, pre-manufactured trusses and wall panels, doors and millwork, and construction services to the professional trade.
We have reengineered our company to thrive in this challenging economy, with several key drivers:
- You will experience our new intensity of customer service as we serve you with industry leading service in everything that touches you.
- We are playing offense in a market that is challenged. Our focus is on blocking and tackling, doing all the little things right on every order, to serve you using all our talent and resources to help you succeed in your projects.
- We have continued to invest in technology to lower our costs and yours, and to gain efficiencies in every aspect of our business. We are bringing you more benefits in design, job site logistics, inventory position and account management.
- Our BMC Best Practice Councils are driving every function of our business with common processes and consistent metrics across the board.
- We have strengthened our financial position significantly, well ahead of most in this industry.
- We are expanding our footprint and our product mix in key markets, adding new facilities.
- We firmly believe that our people count and conduct every relationship and transaction with the highest ethical integrity.
We’re innovative, we’re growing, and we’re good at what we do. As the Pro Dealer with the highest service level to homebuilders, remodelers, contractors, architects and designers, we are the leader in our markets.
We understand today’s game is about quality, not size. At BMC, this is proven by the heart and knowledge of our local relationship teams, our strong financial position and our unwavering commitment to the highest service levels in the industry.
For our existing customers, a sincere Thank You for your business. To new or returning customers, we welcome the opportunity to serve you with our passion and excellence. On behalf of the nearly 4000 team members at BMC, we never take your partnership for granted and appreciate your support over the past 24 years.
Peter C. Alexander
Chief Executive Officer
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